Kontaktinformationen

1. Customer Service Email

Official Support Email: 15778852lc@gmail.com
We will reply to all customer inquiries within 24 working hours.

2. Service Time

  • Monday to Friday: 09:00 - 18:00 (UTC+8)
  • Weekends & Public Holidays: Off duty, delayed reply will be processed on the next working day

3. Contact Scenarios Guide

  • Order Related: Order inquiry, order cancellation, address modification, payment problem
  • Logistics Related: Tracking number inquiry, package delay, lost or damaged parcel
  • After-sales Related: Return & exchange application, product quality complaint, refund progress check

4. Brand Address

Brand Address: Wenzhou City, Zhejiang Province, China
Note: This address is only for official business contact, please do not send return packages without official return confirmation.