AGB

1. General Agreement

By accessing and placing an order on Mooreyu Atelier official website, you agree to be bound by the following Terms of Service, all applicable laws and regulations. If you disagree with any part of these terms, please do not use our website.

2. Order & Product Information

  • All footwear products are shot in real photos. Slight color difference caused by different monitors and lighting is not regarded as product quality problem.
  • We reserve the right to update product styles, sizes and prices without prior notice.
  • Please confirm size, color and product information carefully before checkout. Wrong orders caused by personal negligence shall be handled according to our return policy.

3. Payment Rules

  • We support PayPal, credit card, Apple Pay and Google Pay payments. All transactions are secure and encrypted.
  • Once payment is completed, orders cannot be cancelled manually. Please contact customer service immediately if you need order cancellation.
  • No extra hidden fees will be charged during the whole checkout process.

4. Shipping & Customs Duty

  • Free Shipping Policy: Free standard worldwide shipping for all orders over $200.
  • Order processing time: 1-3 business days before shipment.
  • Customs & Import Duty Notice: International orders may incur local import tariffs, customs fees and handling fees. These additional fees are borne by customers, and we are not responsible for customs clearance delays or duty charges.

5. Intellectual Property Rights

All pictures, texts, logos, design patterns and content on this website belong to Mooreyu Atelier. Any unauthorized copying, reproduction, commercial use and resale are strictly prohibited.

6. Website Use Disclaimer

  • We do not guarantee the website will run uninterrupted or error-free all the time.
  • We are not liable for any direct or indirect losses caused by network failures, third-party payment failures or force majeure events.
  • All return and refund services are implemented strictly in accordance with our official Return & Refund Policy.

7. Revision of Terms

We can update these terms at any time without prior notice. Continued use of our website after revisions means you accept the updated terms automatically.